How to Submit a return request
Click on the button below to submit a return request, then follow the instructions below
- In the Email field, enter your email address, and then click Continue.
- In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
- Go back to the online store, and then enter a six-digit verification code.
- Click the order that you want to submit the return for.
- If your order has more than one item, then select the items that you want to return.
- Select a return reason and add a note for the store.
- Click Request return.
NOTE:
- If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.
- You can submit return requests only for orders that are fulfilled or partially fulfilled.
- Please read our Return/Exchange Policy before you process a return/exchange